Frequently Asked Questions

Everything you need to know about shopping with STASH Lounge

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Yes, all STASH Lounge products come with a 1-year limited warranty covering manufacturing defects. This does not cover normal wear and tear or accidental damage.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat or email.